There are two different models of apprenticeship. One model is a full apprenticeship of 3800 hours which focusses on learning everything in a salon environment.

The other model focusses on classroom learning and supervised salon floor practice for 1500 hours, followed by a 2000 hour apprenticeship. Students spend time learning content in a classroom, practising on mannequins, and then apply it with real clients on a salon floor with staff supervision and feedback.

I supported learners through both.

I have experienced times in my life when I have had a mentor and times when I did not. I can say that having a mentor certainly made the journey easier as the path was clear and I did not find myself wandering aimlessly, wasting time and energy.

It is an important part of everyone's education to know who you are doing business with. I say this because we really do need to know who our money is going to and what it is used for.

The art of persuasion is one that takes commitment—commitment to do your very best for your guest, even when you are uncomfortable. I think stylists get uncomfortable because they have to challenge their guests, politely, kindly, respectfully and honestly.